Diversity Made Simple: Multicultural Awareness Training for Helping Professionals

Unintentional cultural offenses and misunderstandings often contribute to disconnected personal and professional relationships. Unfortunately, helping professionals often feel paralyzed by the fear that we don’t know enough about other cultures to try to effectively support those different than themselves. This training will help reduce those fears by providing an attainable goal for increasing cultural competence, as well as reducing the negative impact of unavoidable cultural misunderstandings on professional rapport and effectiveness. This relationship-focused training will provide practical language and strategies that can help reduce tensions and perceived barriers and help strengthen cross-cultural relationships.

Course Objectives

At the conclusion of this course, participants will be able to:

  1. Use professional perspective on what diversity includes and its potential impact on building and maintaining rapport with clients
  2. Identify strategies for increasing professional cultural self-awareness to assist in helping increase client cultural self-awareness
  3. Demonstrate the use of clinical strategies for reducing unintentional cultural offenses and repairing professional relationships damaged by cultural offenses
  4. Apply healthy diversity language to avoid division and increase cohesion among culturally diverse families and communities
Go to lecture now

Instructional Level


Licensed mental health professionals employed through Kaiser Permanente and psychological assistants performing under supervision of a licensed psychologist.

This CE program is free to Kaiser Permanente employees.

Instructional Methodology

  • Lecture
  • Audio/Visual
  • On-line Presentation

Continuing Education Information

Kaiser Permanente Northern California Mental Health Training Program is approved by the California Psychological Association to provide continuing professional education for psychologists. The Kaiser Permanente Northern California Mental Health Training Program maintains responsibility for this program and its content.

Refund and Attendance Policy

All programs offered on KP Learn for CE credit through the KP Northern California Mental Health Training website are free of charge to Kaiser Permanente Staff and trainees. Once a course is selected in the KP NCAL MH Training Website, the registration process begins, and it will appear in the individuals KP Learn profile for completion within 90 days.

IMPORTANT NOTICE: Those who attend the program in full and complete the appropriate evaluation form will receive CE credits. Please note that credit will only be granted to those who attend the entire program. An attestation of attendance will be given once the individual has completed viewing the program, which will then initiate the final steps of completing the evaluation forms to receive a certificate of completion.